Hospitality - Food and Beverage

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SIT20322 Certificate II in Hospitality 

This qualification provides a pathway to work in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops.

Skills and knowledge will prepare the students in providing effective hospitality service to customers.

Hours 240 hours Training Package SIT
Type Board Developed Course Work Placement Mandatory 70 hours
Unit Value

2 unit Preliminary

2 unit HSC

 SBAT Opportunity to complete a School Based Apprenticeship or a Traineeship and gain credit towards the HSC
Specialisation Yes Recognition National AQF and HSC Qualification
HSC Exam Yes ATAR Yes

 

PERSONAL REQUIREMENTS

  • Neat personal appearance
  • A high level of personal hygiene
  • Good communication skills
  • Good memory
  • Polite and patient
  • Friendly and efficient
  • Enjoy working with people
  • Able to work as part of a team
  • Able to handle money
  • Able to cope with the physical demands of the job

LEARNING OUTCOMES

  • Work in a fast-paced hospitality environment
  • Provide great customer service
  • Take and filling orders
  • Take a safety-first approach at all times
  • Respect cultural diversity on both sides of the counter

STUDY PATHWAYS

After achieving SIT20321 Certificate II in Hospitality, individuals could progress to a wide range of other qualifications in the hospitality and broader service industries, for example:

  • Certificate III in Catering 
  • Certificate III in Hospitality
  • Certificate III in Tourism

CAREER PATHWAYS

  • Bar Attendant 
  • Café Attendant 
  • Catering Assistant 
  • Food and Beverage Attendant 
  • Front Office Assistant