Tourism

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SIT30122 - Certificate III in Tourism

This qualification reflects the role of individuals who use a range of well-developed tourism service, sales or operational skills and sound knowledge of industry operations to coordinate tourism services. Using discretion and judgement, they work with some independence and under limited supervision using plans, policies and procedures to guide work activities. Providing a pathway to work in many tourism industry sectors and for a diversity of employers including tour operators, inbound tour operators, visitor information centres, holiday parks and resorts, attractions, cultural and heritage sites, and any small tourism business.

Hours 240 hours Training Package SIT
Type VET Board Developed Course Work Placement Mandatory 70 hours
Unit Value

2 units Preliminary and 

2 units HSC

 SBAT Opportunity to complete a School Based Traineeship and gain credit towards the HSC
Specialisation No Recognition National AQF and HSC Qualification
HSC Exam Yes ATAR Yes

PERSONAL ATTRIBUTES

Conference and event organisers need:

  • Confidence
  • Creativity, imaginative and innovative
  • An eye for detail
  • The ability to work to deadlines
  • People and communication skills
  • Good organisational skills

LEARNING OUTCOMES

  • Provide visitor information
  • Apply sales and customer services techniques
  • Provide domestic and international travel destination information
  • Use computer reservations systems to make bookings
  • Prepare customer quotations
  • Produce business documents such as brochures and product information

RELATED OCCUPATIONS

  • Adventure Tourism Guide
  • Attendant or Senior Ride Operator in an attraction or theme park
  • Booking Agent
  • Cellar Door Salesperson and Guide in a winery
  • Customer Service Agent
  • Guide and Salesperson in an Indigenous Cultural Centre
  • Inbound Tour Coordinator
  • Marine Tourism Guide or Dive Tour Operator
  • Museum Attendant
  • Operations Consultant for a Tour Operator
  • Reservations Sales Agent

FURTHER STUDY

  • Certificate IV in Travel and Tourism
  • Diploma or Advanced Diploma of Travel and Tourism Management
  • Bachelor of Event Management
  • Bachelor of Business (Event Management)