BSB10120 Certificate I in Workplace skills
This qualification reflects the role of individuals who have not yet entered the workforce, and are developing the necessary skills in preparation for work. They may undertake a variety of simple tasks under close supervision. This qualification provides a range of introductory skills and knowledge to provide individuals with an understanding of the business environment. This course will be credentialed as a 100-hour elective study on the Record of School Achievement (RoSA).
| Hours |
100 hrs x 1 year |
Training Package |
BSB |
| Recognition |
National AQF Qualification |
Work Placement |
Recommended 35 hours |
| Course Information |
Stage 5 VET Board Endorsed Course |
SBAT |
Not Available |
|
ASSESSMENT
This course is competency based and the student’s performance is assessed against prescribed industry standards. Assessment methods may include:
- Observation
- Portfolios
- Student demonstration
- Questioning
- Written tasks
DUTIES AND TASKS OF AN ADMINISTRATION ASSISTANT
- Contribute to the health and safety of self and others
- Sort and distribute incoming mail to areas and staff within the organisation and dispatch outgoing mail
- Write business letters, reports or office memos using word processing programmes
- Answer telephone enquiries from customers, attend to visitors and assist other staff in the organisation with their enquiries
- Operate a range of office machines such as photocopiers, computers, printers and scanners
- File papers and electronic documents
- Undertake other duties such as banking, credit control or payroll functions
|
PERSONAL REQUIREMENTS
- Able to follow instructions
- Able to work methodically, accurately and neatly
- Good oral and written communication skills
- Able to work as part of a team
- Neat personal appearance.
FURTHER STUDY
- Certificate II Workplace Skills
- Certificate III in Business
- Certificate IV qualifications, for example:
- Business
- Entrepreneurship and New Business
- Human Resources Management
- Leadership and Management
- Diplomas and Degrees
JOB ROLES IN THE BUSINESS INDUSTRY
Individuals with this qualification can perform roles, such as:
- Administration Assistant
- Clerical Worker
- Data Entry Operator
- Information Desk Clerk
- Receptionist
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